:: Lost Password ::
Ranch Ad not on Search  ::  Horse Ad not Displaying 
Spent a long time filling out horse form - then it didn't "save"
Site running slow  ::  Color looks terrible

LOST PASSWORDS -- At the top of most of our classified and help pages,  you will see a link labeled "Password Retrieval"  You can click that link and you will be prompted to type in your user name.  Your password will then be automatically emailed to you very quickly. You can also click HERE to go directly to that tool.

If you have forgotten both your user name and password, of course,  you cannot use the automated password retrieval system.  Please email the webmaster at hoofnote@wamego.net and we will send it to you at your regular e-mail address ASAP.

Try to avoid submitting another user registration just because you have forgotten your password. This prevents your sale listings from coming up as a complete group if they are scattered between multiple accounts. The only way to consolidate them after the fact is to re-submit under the desired user account,  which is a lot of extra work for you. So, always contact us if you need help or have forgotten your login or password.

I PLACED A FREE RANCH PAGE.  Where can people find it?

At the top of every Classified page,  you will find tools (links) under 3 categories:  Search,  Ad Management,  and Help.  The first link under "Search" is "Find a Ranch."  <-- click here,  and you will see 4 search properties.  You can use any or all to narrow your search results.

NOTE:  If you do not select the country you live in while submitting your "First Time Sign Up" ... your ranch or business will NOT come up under the state/province "Find A Ranch" search.  If you forgot to select the "country,"  just Login and select "Edit Registration" to make this correction and click the "Update" button to save the information.

I PLACED A HORSE AD AND IT DOESN'T SHOW UP ANYWHERE.

You may have described your horse on the "First Time Sign Up" form,  which is only for your contact and business information.  

This form lets you create your login name and password,  and sets up your personal toolbar.  To place an ad,  go to the BuyHorsesONLY home page and use the "Login" link at the top of the page.  This will give you a "welcome back" message and provide your personal toolbar. 
Click "Place an Ad" to submit information on your horse for sale or stallion-at-stud ad.

You may have mistakenly registered under the "Set Up a Sale Catalog" link.  This link is for online sale catalog managers to initiate an actual online catalog of 20 or more horses as an indexed catalog.  If you mistakenly registered here,  don't worry,  I will fix it :-)  Go back and register again using the "First Time Sign Up" link

I SPENT A LONG TIME FILLING OUT MY HORSE FORM - then it didn't "save"

It is a good idea to begin by filling in all the pertinent blanks,  beginning with the fields that are labeled in red text.  These are "required" fields.  The ad cannot be submitted without data in these blanks.  

If you have a slow internet connection,  such as a dial-up modem, especially if you frequently lose your connection,  it is a very good idea to complete the "required fields" first,  then scroll down to the bottom of the form and click the "submit" button.  Until you do this,  the information you have typed in is only recorded on your own computer.  It is not "saved" on the server.  You must click the "submit" or "update" button at the bottom of the form before the information is actually "saved."  

IMPORTANT: If you type in a lot of information,  then lose your online connection,  you will need to start over from the beginning and retype everything,  because you did not actually "save" it to the server.  Once you click the "submit" button,  you can choose "Update Classified Ad" from your tool bar.  This brings up a list of all horses you have placed into the system.  Click the horse's name,  and the form you were working on will display with the information you already entered and saved.  You can then continue filling out or changing or correcting the data you already  submitted.  The "submit" button at the bottom will now say "Update" because the computer knows you have already performed the initial submission.

VIEWING COLOR IMAGES ON THIS SITE:

If your picture looks blotchy, the color setting for your monitor may be too low. Your monitor and display adapters determine the number of colors that can appear on your screen. Many monitors are set lower than they need to be. For best results, you may want to increase the number of colors your monitor displays:

1. Click the Start button, and then point to Settings.
2. Click Control Panel.
3. Double-click the Display icon.
4. Click the Settings tab.
5. In the Color Palette list, click High Color, 65536 Colors or True Color.

SITE IS RUNNING SLOW,  and I have a fast DSL connection.

Something you might try is checking your cache and temporary internet history settings. (Tools -- Internet Options -- General) Setting your cache to 100 megabyte and emptying it's contents might take care of the problem like magic. I keep my history setting at 3 days, which is less than most people, but default settings are MUCH higher than most people need. 

Click on Delete Files to clear out the already stored internet files that may be slowing down your system. Click OK to accept the deleting of your temporary internet files and click OK to close that window.

Additionally, under your General Internet settings,  look at "Check for newer versions of stored pages..."  If you set it to bring up new pages "Every time you start Internet Explorer," this will assure that your browser will always bring up fresh content. Otherwise, it will bring up previously visited pages stored on your hard drive.  These  may be outdated on sites with constantly changing content. We have a lot of information on our site, and a lot of photos. After a session of exploring it a lot, your browser could easily be trying to store too much in memory. 

If you are using Netscape, under the Edit menu, click Preferences. In the left hand column click on the + in front of the word Advanced. The options cache, proxies, disk space will appear. Click on Cache, then click on the button Clear Memory Cache and then click on the button Clear Disk Cache. Click OK to close that window.

After you have cleared your temporary internet files from either browser, close down your browser (disconnect from the internet). This will allow your internet to reset.

Also, turning off your DSL boxes for about a minute, then starting them up again will often make a dramatic difference in speed. 

Lastly, your ISP could be having temporary problems with the DSL system. If you still have a dial-up modem,  you might try using that and see if it is working better than your DSL.  If so,  you should probably call your phone company or ISP. 

:: Lost password ::
Ranch Ad not on Search  ::  Horse Ad not Displaying 
Spent a long time filling out horse form - then it didn't "save"
Site running slow  ::  Color looks terrible